Home Curtain Consulting is a Melbourne-based consultancy specialising in public policy and research since October 1993. A particular strength of the consultancy is the combination of research and policy analysis skills with ‘hands-on’ experience in implementing organisational change. The approach we use is best summed up as ‘reflective practice’. This is a mode of working which has several steps. The first is to collect and analyse relevant data and other information about the situation. Next comes a careful reading of other relevant research findings. The third step is to develop an understanding of the causes and effects based on the available evidence. The fourth step is to propose policy responses that lead to clearly defined outcomes. The final step is to propose a monitoring and evaluation strategy that tracks outcomes in ways that are simple to measure, analyse and report on.